Warranty Form

Warranty periods are located individually on every product page. Look out for the gold badges which indicate how many years are applicable.

Warranty Form

Complete the Form Below

Get answers to all your questions regarding our products, delivery services, and more.

Name(Required)

Contact Number(Required)

Email(Required)

Address(Required)

Invoice Number(Required)

Date(Required)

Plumber/Installer Information

Installed By(Required)

License Number(Required)

Date Installed(Required)

Contact Number(Required)

Product Details

Product Code/Description(Required)

Product Issue(Required)

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Photos of Product Issue*

Max. file size: 2 GB.

Photos of Product Issue*(Required)

Drop files here or

Accepted file types: jpg, png, gif, webp, tiff, jpeg, Max. file size: 2 GB, Max. files: 10.

PLEASE NOTE: A call out fee of $150.00 + GST will apply for cost of repair/ replacement as quoted by a licenced person. You will be advised prior should you wish to proceed. These charges will apply where:

The product was not purchased at Builders Discount Warehouse
Product was not installed properly
Product was not installed as per instructions
Product was damaged during installation
The issue is not a fault in the manufacture

Acknowledgement(Required)

I Agree To The Above

Date(Required)

In signing this form, I acknowledge that I have been explained to about the item’s conditions associated with this service request, I fully understand these items and conditions and agree to them in totality.

Visit Our Showroom

Step into our Brendale, Slacks Creek, or Arundel locations to see our wide selection firsthand. Our friendly staff are ready to assist you in finding the perfect additions for your home.

Warranty Form

Complete the Form Below

Plumber/Installer Information

Product Details

PLEASE NOTE: A call out fee of $150.00 + GST will apply for cost of repair/ replacement as quoted by a licenced person. You will be advised prior should you wish to proceed. These charges will apply where:

Visit Our Showroom

Customer Service

Products

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